Last updated: 21st of September, 2025
Lexoria (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (lexoria.co.uk) or engage with our consulting services.
By using our website or providing your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information – Name, email address, phone number, company name, and job title.
- Business Information – Details relevant to your inquiry, case, or consulting engagement.
- Technical Information – IP address, browser type, operating system, cookies, and website usage data.
- Communication Records – Emails, messages, and any correspondence with Lexoria.
How We Use Your Information
We use your information to:
- Provide and manage our consulting and advisory services.
- Respond to inquiries and client communications.
- Maintain internal records and comply with legal obligations.
- Improve our website and client experience.
- Send updates, insights, or newsletters (only if you opt-in).
Legal Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity – to provide services requested by you.
- Legal obligation – to comply with UK regulatory or legal requirements.
- Legitimate interests – to improve our services and business operations.
- Consent – where you have explicitly given permission (e.g., newsletters).
Sharing Your Information
We will never sell your personal data. However, we may share information with:
- Trusted legal and business partners working with us on specific cases.
- Service providers (e.g., IT, hosting, email services) under strict confidentiality.
- Regulatory authorities, arbitration centers, or courts where required by law.
All third parties are required to handle your information securely and in compliance with UK GDPR.
International Transfers
As Lexoria operates in cross-border consulting and arbitration, your data may be transferred outside the UK/EEA. Where this occurs, we ensure adequate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
Data Retention
We retain personal data only as long as necessary to:
- Fulfil our services and legal obligations.
- Maintain accurate business and legal records.
Retention periods are determined by applicable UK law and regulatory requirements.
Your Rights
Under UK GDPR, you have the following rights:
- Right to access your personal data.
- Right to rectify inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”).
- Right to restrict processing.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent at any time (for marketing communications).
To exercise these rights, please contact us at privacy@lexoria.co.uk.
Cookies
Our website uses cookies to improve functionality and analyse traffic. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
Third-Party Links
Our website may contain links to external sites. Lexoria is not responsible for the privacy practices of these third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions, concerns, or to exercise your data rights, please contact us:
Lexoria Ltd
Website: www.lexoria.co.uk
Email: info@lexoria.co.uk
Registered in the UK – Company Number: 16731448